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Senior Sales Coordinator - Omaha Gbl Sls&Ctmr Care Campus (180031LM)


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  • Marriott International, Inc.
  • 10/30/18
  • Omaha, NE
  • 68102
  • DOE / Hourly
  • Full-Time
Heres To Your Journey with Corporate Office

Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?





The Omaha Gbl Sls&Ctmr Care Campus, located at 1818 North 90th Street, Omaha, NE, 68102 is currently hiring a Senior Sales Coordinator.

Responsibilities include:

The Sales Coordinators function is to provide dedicated support to the National Group Sales Team of Account Managers. The primary responsibility of this position is to execute the merchandising of group opportunities using Marriott's SFA technology and other Marriott information systems. Performs inventory search and negotiates and leverages customers needs acting as a liaison for National Group Sales and our hotels. Provide support to their assigned Account Manager with various tasks including assistance in closing on group business, addressing customer requests, and facilitation of account production reports.

This position requires contact with both internal and external customers including corporate staff, property managers, Group Sales Team Offices, property sales departments, Global and Area Sales Team partners, as well as external customers and other hospitality industry leaders.

Duties require managing daily business operations, handling incoming telephone calls and facilitating call communication, providing assistance as directed by individual Account and Department managers as well as other staff concerning job-related functions. Responsibilities include the processing of opportunities, maintenance of accurate data and communication of information among all Managers and internal/external clients. Customer service skills are essential in assisting with the closure of potential business.

Hours for this position are Monday-Friday, 0830-1700.

Specific Responsibilities
Work in the Sales Force Automation Systems (SFA) database.
Perform inventory search of hotel availability based on customer requests. Negotiate and leverage customers need, acting as a liaison for National Group Sales, hotels and customers.
Secure most accurate match of Marriott product to the customers physical and financial needs.
Match hotel need dates with customers needs ensure an offer to each customer
Processes all leads in a timely manner. Monitors, updates and communicates lead status to appropriate parties.
Establish and maintain complete and up-to-date lead response information in SFA to ensure accurate reporting.
Complete lead entry of customer opportunities as requested by manager.
Maintains open communication with managers, properties, GST, GSO, and markets as needed regarding lead status.
Compose and update response grids/forms whenever necessary.
Responsible for addressing inquiries in a timely manner and/or channeling concerns/questions to the appropriate department team member.
Assist in closing on pending business opportunities, including working with customer and hotel contacts.
Facilitate the execution of contract requests.
Field and execute on all customer requests.
Provide coverage for Account Manager as needed.
Assist with special projects as requested by Account or Department Manager.
Demonstrate flexibility by concurrently supporting multiple team members as required
Responsible for assuming additional reasonable responsibilities as requested by management.

Job Skills/ Personal Competencies
Knowledge of Marriott brands, business strategies and culture
Microsoft Office, SFAWeb, MARSHA
Product knowledge of hotels on a global basis
Ability to efficiently use spreadsheets
Effectively navigate and utilize the Internet and Intranet
Ability to calculate figures and amounts such as tax and commissions.
Ability to work well as a team
Ability to be flexible and exercise sound judgment and decision making
Organizational skills
Ability to solve practical problems and deal with a variety of concrete variables insituations where only limited standardization exists.
Exercise consistent customer service / hospitality skill
Dependable/trustworthy
Proficient communication skills in both oral and written form. Use of proper grammar and punctuation
Communications
Uses active listening to ensure effective interactions with others.
Delivers clear, evenly paced presentations.
Tailors message to appropriate audience.
Provides effective written and verbal communications
Uses technology appropriately when delivering presentations.
Financial Acumen
Articulates to the hotels/customers the financial benefits of a lead/proposal as it pertains to the hotels/customers business objectives.
Negotiation
Negotiates availability with hotels/GST based on customer needs and sales opportunities.
Influences hotel decisions that create mutual wins.
Sales Proficiency
Demonstrates selling skills e.g. objectives, benefits, features.
Relates customer needs to product capabilities.
Is creative in working with hotels/GST to find appropriate fit for business.

Candidate Profile
Previous Experience
Executive Meeting Manager
Sales Assistant
Sales Coordinator
Convention Services Manager
Similar experience in external environment

Education or Certification
High School diploma or equivalent
Associate Degree (AA) from 2 year college and/or two to three years of related experience or training
Equivalent combination of education and experience
Hotel management training and reservations training desired
English language both written and spoken



To apply now, go to: https://jobs.marriott.com/marriott/jobs/180031LM?%3Flang=en-us

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.

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So, we ask, where will your journey take you?




Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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